Privacy Policy

1. Introduction

Welcome to Manakadu Masala ("we", "our", "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and share information about you when you visit our website or make a purchase from us.

By using our website, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We collect information you provide directly to us, including:

• Personal details — Name, email address, phone number, and billing/shipping address when you place an order.
• Payment information — We do not store your card details. All payments are processed securely through trusted payment gateways.
• Account information — Username and password if you create an account.
• Communications — Messages you send us via contact forms, email, or WhatsApp.
• Usage data — Pages you visit, time spent on pages, browser type, and device information (collected automatically).

3. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Send you order confirmations and shipping updates
• Respond to your queries and provide customer support
• Send promotional offers and updates (only with your consent)
• Improve our website and product offerings
• Comply with legal obligations

4. Sharing Your Information

We do not sell or rent your personal data to third parties. We may share your information with:

• Shopify — Our e-commerce platform provider. Your data is stored on Shopify's servers. Shopify's Privacy Policy.
• Delivery partners — Courier and logistics providers to fulfill your orders.
• Payment gateways — Secure payment processors to handle transactions.
• Legal authorities — If required by law or to protect our rights.

5. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us remember your preferences and understand how you use our site.

You can control cookies through your browser settings. Disabling cookies may affect the functionality of certain parts of our website.

6. Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse. All data transmission is secured using SSL encryption. However, no method of internet transmission is 100% secure.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

8. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data (subject to legal requirements)
• Opt out of marketing communications at any time

To exercise any of these rights, please contact us at the details below.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to read their privacy policies.

10. Children's Privacy

Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

• Business: Manakadu Masala
• Email: manakkadumasala@yahoo.com
• Phone: +91 94438 26000
• Address: Manakadu Masala, Tamil Nadu, India